Nigeria’s “Cashless” policy

This case study features four large businesses that have derived clear benefits by early adoption of digital payments, including the Nigerian Bottling Company contracted to Coca-Cola, and the Nigerian subsidiary of Italian shipping group Grimaldi. The case study also features the experiences of 600 small business suppliers, finding very limited adoption of digital payments among SMEs. The findings make clear the need for more incentives to support small businesses to transition to a digital payments ecosystem.