Digital Payments Resources

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Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

Mobile technology has the potential to transform lives in the long run, not just during the coronavirus crisis, as long as we take the right steps to ensure nobody is left behind. This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © Shutterstock
Alliance Report

Advancing Women’s Digital Financial Inclusion

Report by the Better Than Cash Alliance, Women’s World Banking, and the World Bank Group for the G20 Global Partnership for Financial Inclusion under the Saudi G20 Presidency
© © Better Than Cash Alliance
Video

[Webinar] COVID-19: Impact and Challenges of Digital Wage Payment in the Global Garment Industry

Millions of garment workers and their families are severely affected by the COVID-19 pandemic, especially in countries where with social protection systems are underdeveloped.
Video

[Webinar] Colaboración público-privada en pagos de emergencia COVID-19: lecciones de Colombia

¿Cómo ha proporcionado Colombia apoyo económico a través de transferencias financieras digitales a casi 3 millones de hogares gravemente afectados por la pandemia? ¿Qué medidas ha tomado el gobierno para llegar a más de 1 millón de hogares, que son usuarios por primera vez de dinero móvil?
In the Media

BETTER THAN CASH: Ruth Goodwin-Groen is inspiring social change with digital financial inclusion

View on Harvard Business School
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

Industry Report

From conditional cash transfers to fintech adoption

This paper looks at the impact of introducing debit cards for conditional cash transfers in urban areas of Mexico.

Industry Report

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
© © Better Than Cash Alliance
Industry Report

Inclusive Growth: The Global Challenges of Social Inequality and Financial Inclusion

The book outlines a journey from enabling models of government and business to strategies for creating both financial and social inclusion and entrepreneurism as mechanisms for sustainable and inclusive growth.
© © Better Than Cash Alliance
Industry Report

Improving Financial Inclusion through the Delivery of Cash Transfer Programmes: The Case of Mexico's Progresa-Oportunidades-Prospera Programme

This paper follows a quasi-experimental research design to assess the impact of the electronic payment system of Mexico’s Progresa-Oportunidades-Prospera (POP) programme.

© Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Global cooperation to tackle digital divide

UNCTAD’s Digital Economy Report presents recent trends and discusses key policies for value creation and capture and calls for greater international collaboration.
© ©Better Work - ILO/ IFC
Ideas & Updates

The International Labour Organization commits to expanding the use of responsible digital payments to advance decent work

New partnership will result in promoting digital payments as an important tool to increase security, financial inclusion and economic opportunities in the workplace. …
© Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Global evidence on contribution of MSMEs

New ILO study reveals seven in 10 workers are self-employed or in small businesses. The study also finds that an average of 62% of employment (in the 99 countries studied) is in the informal sector. It calls for creating an enabling environment for these businesses and supporting them through access to finance and digital infrastructure.
© Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

New insights into inclusion-focused fintech 

The recently launched Inclusive Fintech 50 whitepaper looks at how early-stage fintechs are working on financial inclusion. Findings reveal that “funding is concentrated in several notable ways, innovation is not limited to technology and common standards are needed to bring clarity to the field.”
Industry Report

Latest trends in the field of "suptech"

This paper examines latest trends in suptech initiatives by looking at the work of 39 financial authorities globally.

Industry Report

How to put national digital agenda in action

Cross-agency collaboration, national and digital identity and having common templates and taxonomies in place can help governments on their digital journeys. Read the new Citi publication on digitizing governments that also features case studies from Pakistan and India.