Digital Payments Resources

bKash: Revolutionizing Mobile Financial Services in Bangladesh?

This study discusses the emergence of bKash as the m-banking pioneer in Bangladesh. It focuses on the services provided by bKash and its current operating scenario in Bangladesh. bKash’s str…

What explains low adoption of digital payment technologies? Evidence from small-scale merchants in Jaipur, India

New research from India states that low adoption of digital payments among small retailers is not a result of supply-side barriers, such as affordability and availability. It is due to deman…

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…

Prerequisites to digitizing the agricultural last mile

Decoding digital impact: A $45 billion opportunity in FMCG

The influence of digital in FMCG is often understated—India is severely lagging behind in digital spends despite a massive online population. By 2020, approximately $45 billion of the FMCG s…

Accelerating Financial Inclusion in South-East Asia with Digital Finance

Focussing on women, and micro, small, and medium enterprises (MSMEs), the paper highlights that digital financial solutions could play a significant part in closing gaps in financial inclusion and povides insights from Indonesia, Philippines, Cambodia, and Myanmar.

Beyond Cash: Incentivizing Merchant Acceptance in India

The report attempts to understand, for India, the factors that drive awareness and interest among current non-users of digital payments, analyze the experience of existing users and identify potential strategies to spur the adoption of digital payments among these consumers and merchants

Mobile Financial Services In Bangladesh

The report provides an overview of the MFS progress in Bangladesh and discusses how selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services.

Inclusive Growth Through Branchless Banking: A Review of Agent Banking and Its Impact

The paper explores the opportunities to overcome barriers to financial access in Bangladesh through branchless banking and emphasis that financial inclusion and inclusive growth could be advanced through existing work by Bangladesh bank on favorable agent banking policies

World Bank finds electronic payments a key driver of financial inclusion

This guide is the result of discussions and engagements with hundreds of stakeholders in over 25 countries to rethink and re-engineer the retail payments and includes specific insights from Mexico, Peru, and Australia.

Digitizing merchant payments in Bangladesh

Better placement of marketing materials can help boost usage of digital payments in small merchants. What are some other ways to drive usage? Read this IFC report that is based on feedback and learnings from early adopters of bKash in Bangladesh.

Aadhaar: Digital Inclusion and Public Services in India

Aadhaar, India’s program to provide a unique identity number for every resident, is the largest biometric identification program in the world. Launched in 2008, the program has created biome…

Building a Mobile Money Distribution Network in Papua New Guinea

The report looks at the opportunity to build a nation-wide electronic money network in PNG, where 90% of the population was unbanked. It highlights the cost and opportunities to public and …