Digital Payments Resources

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Toolkit

COVID-19 Exclusion Working Group (Gender) – Introduction and Strategic Enablers for Digital Payments

COVID-19 is causing unprecedented health, economic and social crises and threatens the poverty and inclusion gains that have been made over the last decade.

© © Shutterstock/ Yaw Niel
Toolkit

Responsible Practices to Address Seven Major Risks in COVID-19 Digital Financial Transfers

The Report Responsible Practices to Address Seven Major Risks in COVID-19 Digital Financial Transfers identifies seven heightened risks resulting from the speed and scale of COVID-19 digital transfer responses.

© © Better Than Cash Alliance
Video

[Webinar] COVID-19 Payments: Managing Risks, Ensuring Women’s Inclusion, and Communicating Clearly

This webinar responds to the question of how governments and humanitarian agencies can manage the risks associated with COVID-19 response payments, ensure women’s inclusion, and improve communications with recipients.
Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

Mobile technology has the potential to transform lives in the long run, not just during the coronavirus crisis, as long as we take the right steps to ensure nobody is left behind. This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © Better Than Cash Alliance
Video

[Webinar] COVID-19: Impact and Challenges of Digital Wage Payment in the Global Garment Industry

Millions of garment workers and their families are severely affected by the COVID-19 pandemic, especially in countries where with social protection systems are underdeveloped.
Video

[Webinar] Colaboración público-privada en pagos de emergencia COVID-19: lecciones de Colombia

¿Cómo ha proporcionado Colombia apoyo económico a través de transferencias financieras digitales a casi 3 millones de hogares gravemente afectados por la pandemia? ¿Qué medidas ha tomado el gobierno para llegar a más de 1 millón de hogares, que son usuarios por primera vez de dinero móvil?
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

Industry Report

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
Industry Report

The age of digital interdependence

The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.  
© Grameen Foundation
Industry Report

Mobile money enabled cash aid delivery: Essential considerations for humanitarian practitioners

This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance (CVA) programmes
© © Better Than Cash Alliance
Industry Report

Blockchain for humanitarian action and development aid

Blockchain technology is swiftly entering the fields of humanitarian and development aid. While it has the potential to revolutionize the aid sector, e.g., through pairing smart contracts wi…
© © Better Than Cash Alliance
Industry Report

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

© © photo by Sujan Sarkar
Industry Report

The role of Financial Services in Humanitarian Crises

The report provides evidence on role of financial inclusion in bringing efficiencies to emergency transfers through digital and mobile distribution channels.