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Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

Mobile technology has the potential to transform lives in the long run, not just during the coronavirus crisis, as long as we take the right steps to ensure nobody is left behind. This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

Industry Report

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
Industry Report

The age of digital interdependence

The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.  
© Grameen Foundation
Industry Report

Mobile money enabled cash aid delivery: Essential considerations for humanitarian practitioners

This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance (CVA) programmes
© © Better Than Cash Alliance
Industry Report

Blockchain for humanitarian action and development aid

Blockchain technology is swiftly entering the fields of humanitarian and development aid. While it has the potential to revolutionize the aid sector, e.g., through pairing smart contracts wi…
© © Better Than Cash Alliance
Industry Report

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

© © photo by Sujan Sarkar
Industry Report

The role of Financial Services in Humanitarian Crises

The report provides evidence on role of financial inclusion in bringing efficiencies to emergency transfers through digital and mobile distribution channels.

© ©Mercy Corps/Lily Frey
Industry Report

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

© © International Rescue Committee/Facebook
Industry Report

IRC: Financial transfers an essential part of humanitarian response

The 2015 Annual report of International Rescue Committee’s (IRC) highlights their work on the frontlines of Syrian crisis.

© © International Rescue Committee
Industry Report

Making Electronic Payments Work for Humanitarian Response

This paper analyzes how existing Digital Financial Services initiatives can better align to support humanitarian response, and uses a framework for comprehensively considering e-payment preparedness. Central African Republic, Pakistan, Nigeria, the Philippines, Somalia, and Yemen have been evaluated as per the framework.