Digital Payments Resources

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Alliance Report

State of Digital Payments in the Philippines - Highlights Report (2021 edition)

This highlights report captures the progress of payments digitalization in the country in 2019 and the first half of 2020.

Industry Report

USAID: The Gender Digital Divide Working toward a global digital ecosystem for all La Côte d’Ivoire

Analyzing the Gender Digital Divide with country examples/data from India, Senegal & Indonesia
© © Shutterstock/ Yaw Niel
Industry Report

COVID-19: Making the case for robust digital financial infrastructure

In this report, the relationship between financial infrastructure and the performance of disbursement programs in their design ambition and how well they delivered is assessed.
Industry Report

Covid-19 G2P Cash-Transfer Payments

This brief highlights the role of cash transfers and digital distribution as a part of COVID-19 response in Colombia.
© © Better Than Cash Alliance / Allan Gichigi
Industry Report

G2PX: Digitizing government-to-person payments

The G2PX initiative brings global knowledge and expertise across sectors to contribute to the broader agenda of improving government-to-person payments through digitization that accelerates critical development outcomes.
© © GSMA
Industry Report

Mobile money enabled cash assistance: User journeys in Burundi

This report applies a human-centered design approach that empathizes with and understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.
© © McKinsey & Company | mckinsey.com
Industry Report

The next frontier in Asia payments

Despite the near-term disruption to revenue growth related to the COVID-19 pandemic, Asia’s payments sector remains positioned for long-term success and is poised for a swift return to healthy growth.
© McKinsey & Company | mckinsey.com
Industry Report

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

Mobile technology has the potential to transform lives in the long run, not just during the coronavirus crisis, as long as we take the right steps to ensure nobody is left behind. This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © GSMA
Industry Report

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

Industry Report

From conditional cash transfers to fintech adoption

This paper looks at the impact of introducing debit cards for conditional cash transfers in urban areas of Mexico.

Industry Report

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
Alliance Report

Country Diagnostic: Viet Nam

Digital payments enable inclusive growth and advance the Sustainable Development Goals, through cost savings, increased transparency, financial inclusion and greater women’s economic participation.

© Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

How to improve adoption among merchants

This study finds that perceived value addition for the customers and usefulness of technology are important determinants of adoption of mobile wallet technology among merchants. 
© © Better Than Cash Alliance
Industry Report

Mobile Coverage and its Impact on Digital Financial Services

“The study finds that the type of mobile coverage provided has a significant effect on the DFS UI and type of mobile phone that can be used for DFS access.Feature phones and Unstructured Supplementary Service Data transactions continue to be the choice for the vast majority users.”