Mobile money enabled cash assistance: User journeys in Burundi

This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.

Employee Wellbeing, a Pillar of Stability for the Local Ecosystem

CSS is thus strongly committed to providing high-quality services to its workers and their families, both formal and informal financial services.

Helping Livestock Herders Modernize and Operate More Professionally

In 2020 Kossam SDE successfully launched payment digitization for more than 850 herders, helping to improve their living and working conditions.

Digital Payments Reduce Cash Management Costs

As part of its growth and anti-poverty policy, the Government of Senegal is carrying out several transport infrastructure projects.

Bill & Melinda Gates Foundation: The Impact of Mobile Money on Poverty Toolkit

Mobile money accounts have spread widely in select regions of the developing world, particularly in Sub-Saharan Africa. This Research Brief focuses on the individual and household impacts of mobile money.

The Cost of Cash to Ghana’s Cocoa Sector

Digital payments can help make the sector more efficient, transparent, and secure for companies and people alike.

Tax Digitalization in Rwanda: Success Factors and Pathways Forward

This paper suggests pathways forward to help realize these benefits, with specific recommendations.

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.

Sierra Leone leans on Ebola experience to fight COVID-19

The Cost of Cash to Ghana’s Cocoa Sector

The Hidden Costs of Cash to Ghana’s Cocoa Sector

New report reveals the cocoa sector in Ghana faces avoidable costs and inefficiencies representing 19% of revenues.

Digitizing Payments in Ghana’s Cocoa Supply Chain

The purpose of this report is to share key lessons and tools that are critical to launching and scaling successful responsible digital payments initiatives in Ghana’s cocoa value chain.

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.

Sudan embraces digital payments to build a more inclusive economy

Sudan Joins United Nations’ Better Than Cash Alliance to Drive Financial Inclusion and Transparency

Op-Ed: As COVID-19 presents Africa with conflicting choices between relief for today and investing for tomorrow, here’s why it needs to consider digitization

Ethiopia Maps Out Digital Payment Strategy

Toward a Cash-Lite Ghana: Building an Inclusive Digital Payments Ecosystem

The Ghana Digital Payments Roadmap is designed to chart the way to a vibrant and inclusive digital payments ecosystem.

Webinar recording > Managing Liquidity and Cash-Out for Social Payments During COVID-19

This webinar captured lessons on delivering vital government-to-person (G2P) payments that expands choice.

Managing Liquidity and Cash-Out for Social Payments During COVID-19

This webinar captured lessons on delivering vital G2P payments in a way that expands choice while managing liquidity and cash-out in innovative ways.