Humanitarian

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

Learning Series > Lessons on Government-to-Person and humanitarian payments, and gender intentionality

We explore lessons from working with our member governments to design and execute G2P & humanitarian payments.

COVID-19 Payments: Managing Risks, Ensuring Women’s Inclusion, and Communicating Clearly

Ethiopia: Eca Appreciates Digital Business Amid Covid-19

FAO pledges to scale up direct use of digital financial transfers

Mobile money enabled cash assistance: User journeys in Burundi

This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.

Sierra Leone leans on Ebola experience to fight COVID-19

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.

Op-Ed: As COVID-19 presents Africa with conflicting choices between relief for today and investing for tomorrow, here’s why it needs to consider digitization

Webinar recording > Managing Liquidity and Cash-Out for Social Payments During COVID-19

This webinar captured lessons on delivering vital government-to-person (G2P) payments that expands choice.

It’s not just about fresh capital for Africa: it is about deployment

Webinar > Digital Payments in Ebola Response: Lessons for the COVID-19 Crisis

The Better Than Cash Alliance will host a webinar to highlight key lessons from Sierra Leone’s use of digital payments in their Ebola response, which shaped the outcome of the crisis in West Africa.

The Digital Lives of Refugees

This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.

Distributed Ledger Technology and Digital Identity: Prospects and Pitfalls Ahead

Blockchain Series: Blog 4

Partnering With the Private Sector to Extend Digital Financial Services to the Unbanked

This GIZ and Amarante Consulting study shares learnings and challenges with mobile wallet uptake among Syrian refugees, women and unbanked Jordanians.

2018 highlights!

Here are highlights on how our global partnership ignited progress towards the Sustainable Development Goals through shifting to digital payments.

Cash Digitization: UN Collaboration, Coordination, and Harmonization Opportunities

New digitization study recommends strengthening cash assistance collaboration across UN agencies & partners, to improve coordination and harmonization.

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.