Colombia’s Online E-Payments Platform: Private Sector Innovation Inspired by Government Vision

Over the past 10 years in Colombia, the banking sector and a private clearing house, ACH Colombia, have developed and expanded an online payment instrument, embedded in government and business websites, that allows businesses and consumers to authorize electronic payments directly from their bank accounts to government agencies and to other businesses.This case study draws on interviews with ACH Colombia’s management as well as representatives of PSE’s stakeholders and users. The focus of this case is on businesses and individuals as the payers, complementing other Better Than Cash Alliance case studies that focus on business and individuals as the